Privacy Policy

At Cassa of Bikes, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing and shipping addresses.

  • Payment Details: Securely processed by third-party payment providers (we do not store card details).

  • Device Information: IP address, browser type, time zone, and cookies that help us improve our site.

  • Order History: Products you purchase, communication with customer service, and returns (if applicable).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, delivery info, and customer support)

  • Screen orders for fraud prevention

  • Improve and optimize our website and services

  • Send you marketing communications (only if you opt-in)

3. Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Our website uses cookies to enhance your experience. Cookies help us understand your preferences, remember your cart, and offer relevant products. You can adjust cookie settings through your browser at any time.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information below.

6. Data Security

We take reasonable precautions to protect your data. Our website uses SSL encryption, and all payment transactions are handled securely by certified providers.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us at:

Email: support@cassabikes.com
Business Name: Cassa of Bikes
Website: www.cassabikes.com